Because there is nothing more important to us than our customer satisfaction we offer a no quibble Money Back Guarantee
Have you changed your mind about a product? No worries, we got you covered. Unwanted items purchased from us can be returned within 30 days. Please ensure goods are returned unused and in a saleable condition with their original packaging and includes any accessories or items provided free of change or part of a deal / offer. Simply contact our Customer Services for assistance.
If the item you received is faulty you can return it for either a full refund or a replacement, based on availability, within the first 30 days.
Over the 30 days period, you are covered by our 1 year warranty and will be repaired or replaced. In those instances we will need you need to ship the product back to us to be checked. If a repair or replacement is not possible a refund will be offered but a deduction may be applied depending on the length of time used.
Please note some products qualify for direct replacement with the manufacturer. We might refer you to the manufacturer in such cases.
For assistance with return of faulty items please contact our Customer Services for assistance.
Please note the following exceptions apply:
Certain items might be excluded such as software and consumables.
Products that suffered water damage, have been modified, altered, operated beyond manufacturer's specifications, tampered with through unauthorised channels, or found to be non-defective will be rejected and may incur a testing charge