FAQ

How do I qualify for Free Shipping?

We offer Free UK Mainland shipping for any order above £50

I live outside the UK can you I order from you?

We are currently working on enabling shipping for Europe as well as the rest of the world.

Unfortunately this feature is currently not available so if you wish to place an order with us and your delivery address is something other than the UK please contact our Customer Services and we will do our best to assist you.

What payment methods do you accept?

We accept the following payment methos, for more info visit our Payment Methods page

Can I trade in my old computer/product?

Unfortunately this isn’t a service we currently offer.

Can I order online and collect from your office?

Unfortunately this option is currently not available

I have received an email informing me of an issue with my order, what does this mean?

This can be caused by a number of different issues with an order, whilst we do try to dispatch orders as quickly as possible, we advise following the instructions given in the email.

How can I amend/cancel an order?

If you change your mind about an order, or would like to cancel an existing order, please contact our Customer Services team

For any other query please contact our customer service team

We are passionate about what we do and we value our customer.

Whatever is your question we are happy to help you! We provide 24/7 365 days a week support because we understand when you have a question you need an answer!

Talk to us: we provide a phone number where you can reach us directly unlike many other companies 0800 0608282

Email us: if you prefer to send us an email we will reply back within 24 hours: CS@ADelivered.com